Privacy Policy

Effective Date: January 1, 2026

Terms of Service

By opting in to SMS messages from Tidal Partners LLC, you agree to receive text messages for customer support, service updates, and other communications related to your account.

You can cancel the SMS service at any time. Just text STOP. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Tidal Partners LLC does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.

Mobile information may be shared only with subcontractors and service providers that support the delivery of SMS services, such as messaging platforms, telecommunications providers, or customer support vendors. This information is used solely to provide and operate the messaging service.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Tidal Partners LLC ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you stay at our Airbnb properties or interact with our services, including our SMS communications.
1. Information We Collect
We may collect personal information such as:

Name
Email address
Phone number
Booking details
Communication preferences

2. SMS Communication and Consent
By providing your mobile number when booking or contacting Tidal Partners LLC through Airbnb or any form of contact, you agree to receive SMS messages related to your stay or inquiries.
Mobile Opt-In Path:
You consent to receive SMS messages by providing your phone number via:

Airbnb booking process
Contact or inquiry forms
Direct communication with our representatives

Message Frequency:
Messages may include booking confirmations, check-in instructions, property updates, or follow-ups. You may receive up to 5 messages per booking, depending on the nature of your stay and service needs.
Help Instructions:
For help, reply HELP to any SMS or contact us at:
📧 Email: hello@tidalcohosting.com
📞 Phone: 843.536.9083
Opt-Out Instructions:
To stop receiving SMS messages from us, reply STOP to any message. You will receive a final message confirming your opt-out status.
Message & Data Rates Disclosure:
Message and data rates may apply. Check with your mobile provider for details.
3. Use of Your Information
We use your information to:

Manage your Airbnb booking and stay
Send essential property and check-in details via SMS
Improve our communication and customer service
Comply with legal requirements

4. Sharing Your Information
We do not sell or rent your personal information. We may share data with service providers strictly for operational purposes (e.g., cleaning, maintenance, SMS service providers) under confidentiality agreements.
5. Your Privacy Rights
You may request access, updates, or deletion of your information by contacting us at:
📧 Email: hello@tidalcohosting.com
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
7. Contact Us
If you have any questions about this policy or your privacy rights, please contact us at:
Tidal Partners LLC
📧 Email: hello@tidalcohosting.com