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TIDAL Co-Hosting

Effective Date: January 1, 2025
Tidal Partners LLC ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you stay at our Airbnb properties or interact with our services, including our SMS communications.
1. Information We Collect
We may collect personal information such as:

  • Name

  • Email address

  • Phone number

  • Booking details

  • Communication preferences

2. SMS Communication and Consent
By providing your mobile number when booking or contacting Tidal Partners LLC through Airbnb or any form of contact, you agree to receive SMS messages related to your stay or inquiries.
Mobile Opt-In Path:
You consent to receive SMS messages by providing your phone number via:

  • Airbnb booking process

  • Contact or inquiry forms

  • Direct communication with our representatives

Message Frequency:
Messages may include booking confirmations, check-in instructions, property updates, or follow-ups. You may receive up to 5 messages per booking, depending on the nature of your stay and service needs.
Help Instructions:
For help, reply HELP to any SMS or contact us at:
📧 Email: hello@tidalcohosting.com
📞 Phone: 843.536.9083
Opt-Out Instructions:
To stop receiving SMS messages from us, reply STOP to any message. You will receive a final message confirming your opt-out status.
Message & Data Rates Disclosure:
Message and data rates may apply. Check with your mobile provider for details.
3. Use of Your Information
We use your information to:

  • Manage your Airbnb booking and stay

  • Send essential property and check-in details via SMS

  • Improve our communication and customer service

  • Comply with legal requirements

4. Sharing Your Information
We do not sell or rent your personal information. We may share data with service providers strictly for operational purposes (e.g., cleaning, maintenance, SMS service providers) under confidentiality agreements.
5. Your Privacy Rights
You may request access, updates, or deletion of your information by contacting us at:
📧 Email: hello@tidalcohosting.com
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
7. Contact Us
If you have any questions about this policy or your privacy rights, please contact us at:
Tidal Partners LLC
📧 Email: hello@tidalcohosting.com
 

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